Terms and Conditions ibet – The Complete Platform User Guide

These Terms and Conditions ("Agreement") govern your access to and use of the ibet website at ibet.vg and all related services, including the mobile app, online games, betting system, and customer support services. This Agreement takes effect from the date you first register an account or use any part of the ibet platform.

Ibet reserves the right to update or modify these Terms and Conditions at any time without prior notice. However, ibet will endeavour to inform users of significant changes via email or in-platform notifications. Continued use of the platform following any amendments constitutes acceptance of the revised terms.

By using the iBet platform, you confirm that you have read, understood, and agreed to all terms stated in this document, including iBet's Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.

To register and use ibet's services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years of age at the time of registration.
• Not a resident or citizen of any country that absolutely prohibits online gambling.
• Has never been banned or had an account suspended by ibet previously due to a terms violation.
• Register as a private individual and not on behalf of a company or organisation.
• Act in your own personal capacity and not as an agent or representative of any third party.

Each player is only permitted to hold one (1) active account at any given time. Registering more than one account — whether using different names, email addresses, phone numbers, or bank details — is strictly prohibited and may result in all associated accounts being immediately closed without any balance refund.

During registration, you are required to provide accurate, complete, and up-to-date information. ibet reserves the right to request identity verification documents (KYC) such as a national ID, passport, or bank statement at any time. Failure to submit the requested documents within the specified timeframe may result in account suspension or closure.

Ibet supports a wide range of payment methods popular in Malaysia, including bank transfer (FPX), Touch 'n Go eWallet, DuitNow QR, Boost, GrabPay, and USDT crypto. All transactions are processed in Malaysian Ringgit (MYR) and credited to your account automatically once confirmed by the payment system.

The minimum deposit at iBet is RM 30 for all payment methods. The minimum withdrawal is RM 50. Maximum deposit and withdrawal limits depend on your account tier and identity verification status — players who have completed the full KYC process are eligible for higher limits.

• Deposits via eWallet (Touch 'n Go eWallet, Boost, GrabPay) are credited within 1–5 minutes.
• Deposits via FPX bank transfer are credited within 5–15 minutes.
• Withdrawals are processed within 15 minutes to 1 hour depending on the chosen method.
• Withdrawals to local bank accounts are processed within 1–3 hours on business days.
• USDT crypto withdrawals are typically completed within 30–60 minutes.

All withdrawals must be made to the same payment method used for your deposit, except in specific circumstances approved by the ibet support team. This is a security measure to prevent money laundering and ensure funds reach the rightful account holder.

Ibet reserves the right to suspend or decline any withdrawal request if there is unusual activity, outstanding KYC verification requirements, or unfulfilled bonus wagering conditions. In each case, the ibet support team will contact you via email or Live Chat to explain the reason for the suspension.

All bets placed on the ibet platform are subject to the specific game rules set by the respective game providers, as well as ibet's general platform rules. Where there is any conflict between specific game rules and these general terms, the specific game rules shall prevail.

• Bets that have been confirmed and accepted by the system cannot be cancelled unless due to a technical error acknowledged by ibet.
• Ibet reserves the right to void bets if there is evidence of manipulation, fraud, or exploitation of system bugs.
• Wins obtained through unauthorised means or exploitation of software bugs will be voided in full.
• The use of automated software (bots), artificial intelligence, or any other method to automate betting is strictly prohibited.
• Colluding with other players to gain an unfair advantage (arbitrage, match-fixing) is a serious violation of these terms.

In the event of a technical disruption during a game session, iBet will endeavour to restore the state prior to the interruption. If restoration is not possible, iBet reserves the right to declare the relevant bet void and refund the wagered amount to the player's account. iBet's decision in this matter is final.

Ibet offers a wide range of bonuses and promotions for both new and existing players, including a welcome bonus, weekly cashback, reload bonuses, and seasonal promotions. Each bonus is subject to specific wagering requirements that must be met before any withdrawal from the bonus balance is permitted.

• Bonuses may only be claimed once per promotion, unless otherwise stated in the relevant promotion terms.
• Standard wagering requirements for ibet bonuses range from 20x to 35x depending on the promotion type.
• Bonuses are non-transferable to other players and cannot be directly exchanged for cash.
• Ibet reserves the right to cancel bonuses if there is evidence of promotion abuse or fraud.
• Wagering requirements must be met within the timeframe specified for each promotion.

Players enrolled in a responsible gambling program or under a self-exclusion period are not eligible to claim any bonuses or promotions. ibet reserves the right to revoke bonus eligibility from any player suspected of abusing the promotions system without further explanation.

You are solely responsible for keeping your iBet account login credentials confidential, including your username, password, and two-factor authentication (2FA) code. iBet recommends using a strong, unique password and enabling two-factor authentication for an added layer of security.

• Do not share your login credentials with anyone, including family members.
• Log out of your account after each session, especially on shared or public devices.
• Report to iBet support immediately if you notice any suspicious activity in your account.
• Ensure the email address registered with iBet remains active and accessible at all times.

Ibet is not liable for any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials. The ibet platform is protected by 256-bit SSL encryption and a real-time security monitoring system; however, user-side security remains the player's responsibility.

All content on the ibet platform — including logos, graphics, website design, text, software, source code, trade names, and all other visual elements — is the exclusive property of ibet or its licensed partners. This content is protected under international and Malaysian copyright law.

You may not copy, distribute, republish, sell, rent, or modify any part of iBet platform content without prior written consent from iBet management. Permitted use is limited to personal, non-commercial access only.

Ibet reserves the right to close or suspend any player account at any time if there is a breach of these terms, fraudulent activity, money laundering, system abuse, or any conduct deemed harmful to the integrity of the platform. In such cases, ibet will freeze the account balance while an investigation is carried out.

• Closure due to terms violation — the balance may be fully forfeited depending on the severity of the breach.
• Voluntary closure by the player — the net balance will be refunded once all active wagering requirements have been settled.
• Closure due to responsible gambling — ibet will process the withdrawal of any valid remaining balance.
• Accounts inactive for 12 consecutive months may be subject to a maintenance fee.

Players who wish to voluntarily close their account may do so by contacting the ibet support team via Live Chat or email. The closure process will be completed within 3–5 business days.

The ibet platform is provided "as is" without any express or implied warranties. ibet does not guarantee that the platform will always be available, error-free, or meet your specific expectations. ibet is not liable for any indirect, incidental, or consequential losses arising from use of the platform.

IBet's maximum liability to any player for any claim shall not exceed the net deposit amount made by that player in the 30 days preceding the claim. Under no circumstances shall iBet be liable for loss of profits, loss of opportunity, or reputational damage.

Ibet reserves the right to amend, update, or replace these Terms and Conditions at any time. Amendments take effect immediately upon being published on the ibet website. For major amendments that materially affect player rights, ibet will provide at least 7 days' notice before the changes take effect via registered email or in-platform notification.

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which ibet is registered and operates. Any dispute arising from or relating to these Terms shall first be resolved through consultation. If consultation fails, the dispute will be referred to binding arbitration in accordance with the prescribed procedures.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from the overall agreement and the remaining provisions shall continue in full force and effect.